FAQs

If you or someone you love is considering entering alcohol or drug rehab, we know you have a lot of questions. Here are answers to some frequently asked ones.

If you have others, please call us. Our recovery specialists are here to provide answers and guidance on your recovery journey.

How does the admissions process work?

The first step is calling our intake and admissions specialists at (844) 242-0806. Admissions take place 24/7, whenever an individual is ready to take the step. We’re here to listen and provide compassionate, confidential help. We’ll gather the information needed to match you with the appropriate level of care that fits your specific needs, check your benefits and walk you through payment options. We also coordinate whatever else is required to help you take the first steps toward recovery, including any necessary interventions.

How should I approach my loved one about getting help?

It's not an easy topic to bring up, to say the least. And your loved one is likely to deny the extent of their problem, or get angry with you as a way to deflect attention from the real issue. Yet when families care enough to step in and be persistent even when their suggestion is met with hostility and lies, they may be saving their loved one's life.

Prepare yourself for this conversation and think about what you're going to say beforehand. Be assertive and straightforward, but remain calm and loving, despite your own hurt and anger. When your loved one is safely in treatment, we encourage families to participate in our family program, where they can address the pain and stress that addiction has caused the family.

Why is it beneficial to be away from home for treatment?

Residential treatment allows individuals to fully focus on treatment and their own path of recovery, to put distance between themselves and negative social environments or relationships, and to physically remove themselves from triggers – the people, places or routines associated with drug and alcohol use. This is especially important during the early phases of recovery.

How long does treatment last?

Treatment plans are tailored to each individual and will vary based on addiction severity, co-occurring disorders, medical complications and insurance coverage. Research shows longer treatment improves the likelihood of sustained recovery. To ensure maximum success, we offer 30-to-90-day programs based on individual needs.

Patients are typically in our residential facility for 30 days. After, they can step down to our partial hospitalization program (PHP) or intensive outpatient program (IOP), in which they live at home or with peers in sober living but continue to participate in an intensive and structured schedule of therapeutic activities.

What are the room accommodations like?

Accommodations at Bluff Plantation are a highlight of our facility. With beautiful views of our secluded surroundings, residents live in cottages that feature a private porch for reflection and a peaceful backdrop for meditation, yoga, and relaxation.

Can you accommodate my dietary needs?

Our chefs prepare meals that replenish the body with much needed nutrients and dopamine-boosting foods, often using fresh vegetables and herbs grown in our gardens. Proper nutrition is important for creating and sustaining the right conditions for addiction recovery.

Because of the intimate nature of our treatment center, we can accommodate special requests, including food allergies, vegetarian, and vegan diets.

What is your staff to client ratio?

The patient to staff ratio is two-to-one. Medical Director Dr. William S. Jacobs is triple board-certified in Pain Medicine, Anesthesiology and Addiction Medicine. Patients are supervised and supported by his medical team, which includes a Director of Nursing (RN) with 35 years of experience, a doctor who graduated from an osteopathic medical school and a program director, 24 hours a day. The rest of the staff is made up of therapists, counselors, nursing staff, physicians, psychiatrists and recovery coaches.

Is Bluff Plantation a licensed treatment facility?

Yes, we are licensed by the state of Georgia and accredited by the Joint Commission, the leading accrediting organization for hospitals and other healthcare organizations. The Joint Commission evaluates and accredits more than 15,000 hospitals and other healthcare organizations and sets the standards for the best possible outcomes for patients.

Can my family visit while I'm in treatment?

Yes, families are an integral part of care. Bluff Plantation offers a family program and can also schedule individual family sessions. Drug and alcohol rehab often reveals complicated family dynamics that, when addressed, can help the individuals in rehab and the whole family to heal. During the family program, families work on honest communications, providing healthy support and rebuilding trust.

Are visitors allowed?

Yes, we have specific visiting hours on weekends. Visitors are permitted after the patient has been in treatment for 7 days. Visitors must be approved in advance by the Bluff Plantation clinical staff.

Is Bluff Plantation a dual diagnosis program?

Yes. All patients at Bluff Plantation receive a comprehensive psychiatric evaluation to diagnose co-occurring mental health issues. We have psychiatrists who are also specialists in addiction medicine on staff to treat co-occurring disorders. Psychiatric care for dual diagnoses such as depression, bipolar disorder, anxiety and post-traumatic stress disorder is fully integrated into the recovery plan.

Can you treat patients with disabilities or serious health issues?

Yes, we have a cottage that is wheelchair accessible and outfitted for patients with disabilities. With physicians and a nursing staff on site, we can accommodate individuals with serious health conditions. Through our partnership with the Medical College of Georgia at Augusta University, we can also arrange for additional specialty care from top medical specialists.

Will insurance cover treatment?

Bluff Plantation accepts a variety of private insurance plans. Our recovery specialists will work closely with you or your family to determine benefits. If benefits do not cover all treatment, we will work with you on an affordable payment plan.  

Can I schedule a tour of Bluff Plantation?

Yes. Call us at (844) 242-0806 and a member of our staff will be happy to show you our facility and amenities.

What should I bring with me to residential treatment?
  • Comfortable clothes. Laundry facilities available to wash clothes
  • Personal care products (toothbrush, shampoo, conditioner, etc.)
  • Jacket and sweater
  • Gym clothes and athletic shoes
  • Insurance card
  • Current prescriptions in original bottles
Is smoking permitted?

Yes, smoking is permitted. But we provide smoking cessation assistance and encourage people to quit when they're ready to try. Nicotine can be a trigger for alcohol and drug use, because many people smoke cigarettes when they drink or use drugs. Nicotine also acts on the same reward centers as drugs and alcohol. Studies have shown that quitting smoking is associated with lower relapse rate. While traditionally it's been thought that quitting smoking is too hard during rehab, we now know that quitting can actually strengthen recovery and improve the chances of long-term success.

Is a sober living home after treatment an option?

Yes. Sober living residences can provide a safe and supportive environment for men and women who are in recovery transition back into everyday life, including returning to school and jobs. In sober living, residents are expected to maintain a regular schedule and abide by house rules while having the opportunity to practice sober life skills and be part of a community of sober peers. We work with RiverMend Health Centers of Augusta to place individuals into sober living arrangements.

What if my recovery plan requires me to miss work?

Individuals may handle missing work in various ways, including taking vacation or sick time, working with your employee assistance program if one is available, and/or take a medical leave of absence, also known as "unpaid sick time." Our administrative staff can assist with the preparation of FMLA and disability paperwork.

Hannah's Story background 2

success story:

Hannah’s Recovery from Addiction

At a young age, Hannah was introduced to drinking and drugs and later started using Heroin. After recovering and relapsing, Hannah sought treatment at Bluff Plantation.

view her story

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Introducing the RiverMend Health Family of Treatment Centers

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